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Privacy Policy

Last updated: August 25, 2026

 

The Obsidian Path places great importance on the protection of your privacy and personal information.

This policy explains how we collect, use, store, disclose and protect personal information obtained when you visit our website, complete a questionnaire, register for an activity, purchase a product or contact us.

 

This policy is established in accordance with applicable laws regarding the protection of personal information, including the Act respecting the protection of personal information in the private sector of Quebec, as modernized by Act 25.

 

1. Person responsible for the protection of personal information

The person responsible for the protection of personal information for La Voie Obsidienne ensures compliance with this policy and applicable laws.

 

Manager: François Leduc
Organization: The Obsidian Way
Email: [INSERT EMAIL ADDRESS]
Mailing address: [INSERT FULL ADDRESS]

 

Any questions, access requests, correction requests, or complaints regarding your personal information can be forwarded to this person.

2. Personal information collected

Depending on your use of the site and the services offered, we may collect the following information:

 

  • First name and last name;

  • Email address;

  • Phone number;

  • Mailing address and billing address;

  • Information necessary to process a registration or order;

  • Communication preferences;

  • Responses provided in questionnaires, forms or reflection tools;

  • Comments, testimonials or messages transmitted voluntarily;

  • Information relating to the activities, workshops, training courses or programs in which you participate;

  • IP address;

  • Device type, browser and operating system;

  • Pages viewed, duration of visits and interactions with the site;

  • Navigation cookies and analytics data;

  • Any other information that you voluntarily choose to provide to us.

 

The information collected is limited to what is reasonably necessary to provide our services and achieve the objectives described in this policy.

 

3. Questionnaires and reflection tools

The Obsidian Way can offer lucidity questionnaires, integration notebooks, reflection exercises and personal development tools, including Obsidian Mapping.

 

The answers provided may reveal personal information about your habits, motivations, environment, goals, difficulties, or self-perception.

 

This information is collected only when you voluntarily choose to provide it.

The questionnaires and tools offered by La Voie Obsidienne:

 

  • These do not constitute a medical or psychological evaluation;

  • They are not used to make a diagnosis;

  • These are not a substitute for advice from a qualified professional;

  • They have an educational, reflective and informative purpose;

  • They are not used to make an automated decision producing legal or significant effects concerning you.

 

When the answers remain only on your device or in a document that you download, The Obsidian Way does not have access to them.

 

When responses are submitted online, they are processed in accordance with this policy.

 

 

4. Purposes of the collection

Personal information may be used for:

 

  • Responding to your requests and communications;

  • Provide the requested services, content or resources;

  • Manage registrations for workshops, events, training courses or programs;

  • Process orders, payments and invoices;

  • Provide access to questionnaires, documents and restricted areas;

  • Personalize your experience;

  • Transmit confirmations, follow-ups and administrative information;

  • Sending newsletters or promotional communications with your consent;

  • Improve the content, services and functionality of the site;

  • To produce general or depersonalized statistics;

  • Prevent fraudulent or abusive activities;

  • Ensure site security;

  • Comply with our legal, tax and regulatory obligations.

 

We will not use your personal information for other incompatible purposes without obtaining your consent, except where permitted or required by law.

5. Consent

By voluntarily providing us with your personal information, you consent to its collection, use and disclosure for the purposes described in this policy.

 

Where required by law, separate consent will be requested, particularly for certain promotional communications or browsing cookies.

 

You may withdraw your consent at any time, subject to applicable legal or contractual restrictions. However, withdrawing your consent may limit our ability to provide you with certain services.

 

6. Electronic communications

We may send you communications related to your requests, registrations, purchases or services.

Promotional communications and newsletters are sent only when we have the required consent.

You can unsubscribe at any time using the link provided in the communications or by writing to us.

Withdrawing consent to promotional communications does not prevent the sending of administrative messages necessary for the execution of a service or transaction.

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7. Payments

Payments made on the site may be processed by Wix or by a secure payment provider presented at the time of the transaction.

Obsidian Way does not generally store full credit card numbers. Payment information is transmitted directly to the relevant provider, in accordance with their own security and privacy policies.

However, certain information related to the transaction may be retained in order to manage orders, refunds, invoicing and accounting obligations.

8. Navigation cookies and similar technologies

The site may use browsing cookies, also known as "cookies", as well as other similar technologies.

These technologies can be used to:

  • Ensure the operation and security of the site;

  • Remember your preferences;

  • Keep a session open;

  • Facilitate registrations and transactions;

  • Measure customer traffic;

  • Understanding how visitors use the site;

  • Improve experience and performance;

  • To present tailored content or communications, when you consent.

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Non-essential cookies should be disabled by default until your consent is obtained, where required by law.

You can manage your preferences using the site's consent banner or your browser settings. Refusing certain cookies may limit some functionality.

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9. Technology services and external suppliers

La Voie Obsidien may use external providers to operate its website and offer its services, including:

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  • Wix, for hosting and operating the site;

  • Payment providers;

  • Tools for sending emails and newsletters;

  • Audience analytics services;

  • Booking or registration tools;

  • Cloud storage services;

  • Administrative, accounting or technical suppliers.

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These suppliers may only access the information necessary to perform their services. We require them to protect this information and use it in accordance with applicable laws and their contractual obligations.

Their own privacy policies may also apply.

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10. Communication of information

We do not sell or rent your personal information.

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Your information may be shared:

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  • To employees, collaborators or authorized representatives who need access;

  • To the suppliers necessary for the operation of the site or the provision of services;

  • To professional advisors, when necessary;

  • To governmental or judicial authorities when required by law;

  • In the context of a reorganization, merger or transfer of a business, subject to applicable protections;

  • To any other person or organization with your consent.

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Only the necessary information is provided.

11. Accommodation and treatment outside Quebec

Some technology providers may host or process personal information outside of Quebec or Canada.

In these circumstances, the information may be subject to the laws of the jurisdiction where it is stored or processed.

Before disclosing personal information outside of Quebec, we take reasonable steps to assess the risks and ensure that it receives adequate protection.

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12. Information Retention

Personal information is kept only for the period necessary to achieve the purposes for which it was collected, as well as to comply with our legal, tax, accounting and contractual obligations.

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Retention periods may vary depending on the nature of the information and services involved.

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At the end of the applicable period, the information is securely destroyed or anonymized in accordance with applicable laws.

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13. Security Measures

We implement reasonable administrative, technical, and organizational measures to protect personal information against:

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  • The loss;

  • Theft;

  • Unauthorized access;

  • Misuse;

  • Unauthorized communication;

  • The modification;

  • Reproduction;

  • Destruction.

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Access to personal information is limited to those who reasonably need it in the performance of their duties.

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Despite these measures, no transmission or electronic storage system can be guaranteed to be completely secure.

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14. Confidentiality Incidents

In the event of an incident involving personal information, La Voie Obsidienne will take the reasonable steps necessary to:

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  • To limit the consequences of the incident;

  • Reduce the risk of harm;

  • Determine the nature and scope of the incident;

  • To prevent a similar incident from happening again;

  • Notify the persons concerned and the Access to Information Commission when there is a risk of serious harm;

  • Record the incident in accordance with legal requirements.

15. Your rights

Subject to the exceptions provided by law, you may request:

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  • Access to the personal information we hold about you;

  • The correction of inaccurate, incomplete or ambiguous information;

  • Withdrawal of your consent;

  • The cessation of the dissemination of certain information;

  • Information about the use and disclosure of your information;

  • The deletion of information when its retention is no longer necessary;

  • The transmission of certain computerized information in a structured and commonly used technological format, where the right to data portability applies;

  • The review of a decision based solely on automated processing, if such a decision were to be used;

  • The formulation of a complaint regarding our practices.

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Reasonable proof of identity may be required before processing a request.

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We will respond to requests within the time limits stipulated by law.

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16. Information concerning minors

The services and tools of La Voie Obsidienne are not intended for children under 14 years of age.

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We do not knowingly collect personal information from a child under the age of 14 without the consent of the holder of parental authority or guardian, where such consent is required.

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If you believe that a child has provided us with personal information inappropriately, please contact us.

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17. External Sites and Links

The site may contain links to sites, platforms or services operated by third parties.

La Voie Obsidienne is not responsible for the content, security or privacy practices of these third parties.

We recommend that you review their privacy policy before providing them with any personal information.

18. Policy Amendment

This policy may be modified to reflect changes:

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  • Our services;

  • From our practices;

  • From our technological tools;

  • Legal and regulatory requirements.

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The date of the last update will be indicated at the beginning of the policy.

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When significant changes are made, a notice may be posted on the website or communicated by other appropriate means.

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19. Questions, requests and complaints

For any questions regarding this policy or to exercise your rights, please contact:

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Person responsible for the protection of personal information


François Leduc
The Obsidian Way
Email: [INSERT EMAIL ADDRESS]
Address: [INSERT FULL ADDRESS]

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If you feel that your request has not been handled adequately, you can also contact the Quebec Access to Information Commission.

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